Terms and Conditions
Last updated: [sept 1, 2026]
Welcome to VYOM. These Terms and Conditions ("Terms") govern your use of [website URL] (the "Site") and any purchase made through it. By accessing or using the Site, you agree to be bound by these Terms.
1. About Us
VYOM is owned and operated by keshav agrawal , registered at bablatala, Rajarhat, Kolkata, India.
2. Eligibility
By using the Site, you confirm that you are at least 15 years old, or are using the Site under the supervision of a parent/legal guardian.
3. Products and Pricing
● All products displayed on the Site are subject to availability.
● Prices are listed in INR and are inclusive of applicable taxes (GST) unless stated otherwise.
● We reserve the right to modify prices, discontinue products, or correct pricing errors at any time without prior notice.
● Product colours may vary slightly due to screen/display settings.
4. Orders and Payment
● By placing an order, you make an offer to purchase, which we may accept or decline (e.g. in cases of stock unavailability, pricing errors, or suspected fraud).
● We accept payments via [UPI, credit/debit cards, net banking, COD, etc.] through our third-party payment gateway partners.
● Order confirmation is sent via email/SMS once payment is successfully processed.
5. Cancellations
● Orders can be cancelled within 12 hours of being placed, provided they have not already been shipped. Contact [support email] to request a cancellation.
● Once an order is shipped, it cannot be cancelled.
6. Returns, Exchanges, and Refunds
● We accept returns/exchanges within 7 days of delivery, provided the product is unused, unwashed, and in its original packaging with tags intact.
● [Sale/discounted items are final sale and not eligible for return/exchange — include if applicable.]
● Refunds, where applicable, will be processed to the original payment method within [7–10] business days of us receiving and inspecting the returned item.
● For full details, see our [Returns & Exchange Policy] page.
7. Intellectual Property
All content on the Site — including the VYOM name, logo, designs, product images, and text — is the property of VYOM and protected under applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
8. User Conduct
You agree not to:
● Use the Site for any unlawful purpose
● Attempt to gain unauthorised access to the Site or its systems
● Post or transmit any harmful, offensive, or infringing content in connection with the Site
● Engage in fraudulent transactions
9. Limitation of Liability
To the maximum extent permitted by law, VYOM shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability in any matter shall not exceed the amount paid by you for the relevant order.
10. Third-Party Links and Services
The Site may contain links to third-party websites (including Instagram) or use third-party services (payment gateways, courier partners, analytics). We are not responsible for the content, policies, or practices of these third parties.
11. Changes to These Terms
We may revise these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
12. Contact Us
For any questions regarding these Terms, reach out to us at: