Shipping Policy
Last updated: [sept 1, 2026]
1. Order Processing
Orders are processed within [1–2] business days of confirmation. You'll receive an email/SMS/WhatsApp update once your order is packed and handed to our courier partner.
2. Shipping Timelines
|
Destination |
Estimated Delivery Time |
|
Metro cities |
[3–5 business days] |
|
Rest of India |
[5–7 business days] |
|
Remote/North-East locations |
[7–10 business days] |
|
International (if applicable) |
[10–15 business days] |
Delivery timelines are estimates and may vary due to courier delays, weather, regional restrictions, or high-demand periods (sales, festive season, etc.).
3. Shipping Charges
● Orders above ₹1999: Free shipping
● Orders below ₹1999: Flat shipping fee of ₹60
● Cash on Delivery (COD) orders: additional ₹50 COD handling fee (if applicable)
4. Order Tracking
Once shipped, you'll receive a tracking link via [email/SMS/WhatsApp] to follow your order's journey. You can also track your order at [tracking page URL].
5. Delayed or Lost Shipments
If your order hasn't arrived within the estimated window, please contact us at [support email] with your order number, and we'll investigate with our courier partner. If a shipment is confirmed lost in transit, we will offer a replacement or full refund.
6. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within [48–72 hours] of delivery with your order number and photos of the item/packaging, and we'll arrange a replacement or refund as per our Returns Policy.
7. Contact Us
For shipping-related questions: [support email] | [phone number]